Mac devices prompt for keychain sign-in when you open an app Devices fail to register Problemĭevices are marked as unresponsive in Jamf Proĭevices fail to check in with Jamf Pro or with Azure AD The following information can help you identify and resolve common problems for devices after you set up Intune and Jamf Pro integration. How many devices are affected? Are all devices affected or just some?.How many users are affected? Are all users affected or just some?.When did the problem start? Has Jamf Pro integration with Intune ever worked?.You must have a user account that has Global Admin permissions in Azure.Ĭonsider the following information when investigating Jamf Pro integration with Intune:.You must have a user account that has Microsoft Intune Integration permissions in the Jamf Pro console.All users must have Microsoft Intune and Microsoft AAD Premium P1 licenses.Review the prerequisites from Integrate Jamf Pro with Intune.Review the following considerations before you start troubleshooting: For example, when you encounter a Jamf-Intune integration-related issue, always verify that the prerequisites have all been met. Prerequisitesīefore you start troubleshooting, collect some basic information to clarify the problem and reduce the time to find a resolution. Much of the information in this article originally appeared in Troubleshoot problems when you integrate Jamf with Microsoft Intune on. This article helps Intune administrators understand and troubleshoot problems with integration of Jamf Pro for macOS with Intune. Troubleshoot integration of Jamf Pro with Microsoft Intune
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